Revolutionizing Business Operations with Copilot in Microsoft Dynamics 365 Business Central

Revolutionizing Business Operations with Copilot in Microsoft Dynamics 365 Business Central

For organizations leveraging Microsoft Dynamics 365 Business Central (BC), the integration of Copilot can significantly elevate the efficiency and intelligence of business operations. This powerful synergy not only enhances user experience but also drives substantial value, especially when paired with the expertise of a seasoned partner.


Unleashing the Power of AI in Business Central with Copilot

Copilot in Business Central is a testament to Microsoft’s commitment to infusing next-generation AI within the fabric of business operations, thereby offering more than 30,000 SMEs a robust platform to thrive. Here’s a glimpse into the transformative features that Copilot brings to the Business Central ecosystem:

  1. Natural Language Processing: Copilot’s conversational chat feature empowers users to interact with Business Central in natural language. This means quicker answers, faster record retrieval, and a smoother onboarding process for new users, all contributing to a significant uplift in productivity.
  2. Streamlined Month-End Tasks: The dread of month-end bank reconciliation is a thing of the past with Copilot. By intelligently analyzing bank statements and auto-matching transactions, Copilot not only enhances accuracy but also frees up time previously spent on manual matching.
  3. Creative Content Generation: Product managers can leverage Copilot for generating engaging marketing text for products, a boon for sales and marketing efforts. This AI-driven creativity ensures that product descriptions are not only compelling but also crafted in seconds.
  4. Advanced Inventory Forecasting: Copilot enhances inventory management by forecasting demand based on historical sales data. This predictive capability ensures optimal inventory levels, thereby enhancing customer satisfaction and minimizing stockouts.
  5. Late Payment Prediction: The Late Payment Prediction feature is a game-changer for receivables management. By predicting payment delays, businesses can proactively manage their collections strategy, thereby improving cash flow and financial health.
  6. Cash Flow Analysis: Copilot’s AI-driven Cash Flow Analysis provides critical insights into a company’s financial solvency, enabling informed decision-making and proactive financial management.

Learn more about some of the new Copilot features Business Central users can look forward to here.


SMB Suite: Amplifying Value

SMB Suite’s comprehensive approach encompasses not just the technical integration of Copilot and Business Central but also a deep understanding of the unique needs of each business. Here’s how SMB Suite makes a difference:

  1. Expert Guidance: With over three decades of experience, SMB Suite has the expertise to tailor Business Central and Copilot to your specific business requirements, ensuring a seamless fit that drives efficiency and growth.
  2. All-In-One Pricing: Our transparent pricing model eliminates surprises, encompassing everything from hardware to unlimited support. This predictability is invaluable for businesses planning their technology investments.
  3. Unmatched Support: Our commitment to customer-first service means we’re always just a call away, ready to solve problems and optimize your Business Central experience.
  4. Future-Ready Solutions: As your business grows, SMB Suite grows with you. We’re not just implementing solutions; we’re building partnerships that support your journey towards success.


Moving Forward with SMB Suite and Copilot

Incorporating Copilot into Business Central through SMB Suite is more than just an upgrade; it’s a transformative step towards a more intelligent, efficient, and user-friendly business management system. The combination of SMB Suite’s seasoned expertise and Copilot’s advanced AI capabilities creates an unparalleled platform for businesses aiming for the next level of success.

To explore how Copilot can revolutionize your Business Central experience and how SMB Suite can facilitate this transformation, reach out to us at 866-956-1636 or connect with our sales team. Let’s embark on this journey together, leveraging the best of technology to achieve your business aspirations.


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Steve’s been with SMB Suite since 1998 and has been involved with nearly every aspects of the Company’s business as a strategist, professional services executive, cloud solutions architect, and senior consultant. In his current role, Steve is responsible for SMB Suite’s revenue and oversees the execution of ERP, CRM and BI projects for customers across a broad range of industries. Steve combines his expertise in MS Dynamics GP, CRM and other Microsoft products with a strong foundation in accounting and business to identify gaps and streamline customers’ processes. Prior to co-founding SMB Suite, Steve was previously Corporate Controller for MEHLE Behr and, prior to that, Audit Senior for Ernst & Young. Steve holds a Bachelor of Business Administration degree from the University of Texas at Arlington.

Jeremy is responsible for SMB Suite’s technology vision, strategy and implementation and is the architect of the Company’s Dynamics Cloud Platform. Highly adept in every facet of managed services, ERP systems and e-commerce platforms, Jeremy’s expertise spans the implementation and support of business and financial software solutions, as well as the customization and integration of SMB Suite’s cloud ERP technology stack. He holds numerous Microsoft and industry-related certifications, and was primarily responsible for designing the Company’s progressive business services platform in the early days of the Cloud. Prior to SMB Suite, Jeremy served as the financial analyst, systems administrator, and information systems liaison for a $2 billion financial services corporation.

Monty is responsible for SMB Suite’s day-to-day operation and, most importantly, its customers. As a leader, motivator and mentor, Monty creates loyal high performance teams willing to “walk through walls” to accomplish their goals. Prior to SMB Suite, Monty served as President of The Bradshaw Group (TBG), a global distributor, manufacturer, and repair facility for digital printers. In this role, he was the Company’s ambassador to its most important domestic, European and Latin American customers and TBG achieved a best-in-class Net Promoter Score of 74 for its superb customer satisfaction. Prior to TBG, Monty served as the General Manager of Sam’s Clubs three highest grossing U.S. stores and was named Regional Operator of the Year in 1999. Monty holds a BBA in Marketing from Texas Tech University and is an active member of Business Navigators. He has been active in Vistage International, Executives in Action, the Dallas/Fort Worth Retail Executives Association, as well as, A.P.I.C.S., the leading professional association for supply chain and operations management. Monty also volunteers with Hunger Busters and ManeGait, a therapeutic horsemanship organization.

David is a proven financial and information technology professional with expertise in providing business accounting software and computing solutions. He began his career by starting and managing a successful independent consulting practice for several years. He then launched the local systems consulting unit of Ernst & Young’s Entrepreneurial Services Group, leading the office into the hi-tech consulting arena. After successfully developing the unit for Ernst & Young, David founded NextCorp (which became SMB Suite in 2013) to serve the business software needs of clients throughout the US. David has made SMB Suite one of the best cloud ERP providers in the industry. In addition to being a successful entrepreneur and leader, he is a software and technology specialist, holding certifications in various Microsoft and other technologies.