Is your Business Ready for Copilot?

Is your Business Ready for Copilot?

Microsoft’s Copilot can be a game-changer for businesses, especially when integrated with Microsoft 365 and Dynamics 365. Copilot uses AI to offer intelligent assistance, help businesses automate tasks, gain insights, and make smarter decisions. But before diving headfirst into the world of Copilot, you need to ensure your data is ready for AI. Here’s how to make the most of Copilot for your business:


Data Assessment and Cleanup

Take a good, hard look at your data. Start with a thorough audit to weed out redundant, outdated, or irrelevant information. Gartner says poor data quality costs organizations an average of $15 million per year in losses. So, make sure your data is in a consistent format across all systems to help Copilot process and analyze it accurately.


Implementing Robust Security Measures

Ensure your data is secured with strong security measures, like multi-factor authentication, encryption, and regular security audits, to protect sensitive information. Limit access to critical data based on roles and responsibilities to reduce the risk of unauthorized access and potential breaches. According to IBM, the average cost of a data breach in 2023 was $4.45 million, underscoring the need for robust security.


Integration with ERP Systems

An advantage for Microsoft Dynamics 365 Business Central is its seamless integration with Copilot for real-time data synchronization and up-to-date information access. Keep your ERP systems updated to the latest versions to ensure compatibility with Copilot and to take advantage of the latest features and security enhancements.


Training and Change Management

Don’t forget about your team. Educate your employees on how to use Copilot effectively by offering training sessions and resources to help them understand its functionalities and benefits. We’ve often heard that 70% of change programs fail to meet their goals, and this is mainly due to employee resistance and lack of management support. So, prepare your organization for adopting new technologies by communicating the benefits and addressing any concerns to ensure a smooth transition.


Enhancing Data Usability

Making your data usable is another critical step. Enrich your data with additional context and insights by adding metadata, categorizing information, and linking related data points. Use advanced analytics tools to gain deeper insights from your data, with Copilot helping you spot patterns and trends to provide actionable intelligence for your business.


Compliance and Regulatory Considerations

Compliance and regulatory considerations are vital. Make sure your data practices comply with relevant regulations and industry standards like GDPR, HIPAA, and other data protection laws. Regular audits help maintain compliance and address any potential vulnerabilities in your data management practices.


Preparedness Assessments and Best Practices

Preparing your environment is crucial before setting up your licenses. Security measures must be in place to ensure data is locked down and protected during the preparation phase. If your data isn’t secure, it can pose significant risks. At SMB Suite, we offer preparedness assessments to evaluate your current data environment and security protocols. Our team of experts will provide detailed recommendations and best practices to ensure your data is secure and ready for integration with Copilot.


Making the Most of Copilot

By following these steps, you can ensure that your data is not only secure but also optimized for use with Copilot. This preparation will help your business leverage Copilot’s full potential, driving efficiency, accuracy, and innovation. For more information on how SMB Suite can help your business be Copilot ready, get in touch with us.

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Steve’s been with SMB Suite since 1998 and has been involved with nearly every aspects of the Company’s business as a strategist, professional services executive, cloud solutions architect, and senior consultant. In his current role, Steve is responsible for SMB Suite’s revenue and oversees the execution of ERP, CRM and BI projects for customers across a broad range of industries. Steve combines his expertise in MS Dynamics GP, CRM and other Microsoft products with a strong foundation in accounting and business to identify gaps and streamline customers’ processes. Prior to co-founding SMB Suite, Steve was previously Corporate Controller for MEHLE Behr and, prior to that, Audit Senior for Ernst & Young. Steve holds a Bachelor of Business Administration degree from the University of Texas at Arlington.

Jeremy is responsible for SMB Suite’s technology vision, strategy and implementation and is the architect of the Company’s Dynamics Cloud Platform. Highly adept in every facet of managed services, ERP systems and e-commerce platforms, Jeremy’s expertise spans the implementation and support of business and financial software solutions, as well as the customization and integration of SMB Suite’s cloud ERP technology stack. He holds numerous Microsoft and industry-related certifications, and was primarily responsible for designing the Company’s progressive business services platform in the early days of the Cloud. Prior to SMB Suite, Jeremy served as the financial analyst, systems administrator, and information systems liaison for a $2 billion financial services corporation.

Monty is responsible for SMB Suite’s day-to-day operation and, most importantly, its customers. As a leader, motivator and mentor, Monty creates loyal high performance teams willing to “walk through walls” to accomplish their goals. Prior to SMB Suite, Monty served as President of The Bradshaw Group (TBG), a global distributor, manufacturer, and repair facility for digital printers. In this role, he was the Company’s ambassador to its most important domestic, European and Latin American customers and TBG achieved a best-in-class Net Promoter Score of 74 for its superb customer satisfaction. Prior to TBG, Monty served as the General Manager of Sam’s Clubs three highest grossing U.S. stores and was named Regional Operator of the Year in 1999. Monty holds a BBA in Marketing from Texas Tech University and is an active member of Business Navigators. He has been active in Vistage International, Executives in Action, the Dallas/Fort Worth Retail Executives Association, as well as, A.P.I.C.S., the leading professional association for supply chain and operations management. Monty also volunteers with Hunger Busters and ManeGait, a therapeutic horsemanship organization.

David is a proven financial and information technology professional with expertise in providing business accounting software and computing solutions. He began his career by starting and managing a successful independent consulting practice for several years. He then launched the local systems consulting unit of Ernst & Young’s Entrepreneurial Services Group, leading the office into the hi-tech consulting arena. After successfully developing the unit for Ernst & Young, David founded NextCorp (which became SMB Suite in 2013) to serve the business software needs of clients throughout the US. David has made SMB Suite one of the best cloud ERP providers in the industry. In addition to being a successful entrepreneur and leader, he is a software and technology specialist, holding certifications in various Microsoft and other technologies.