Managed IT

Complete IT Services for Your Business

For every business, it’s important that the technology that keeps it growing and running continues to work twenty-four hours a day, three hundred sixty-five days per year. In almost every business, that requires technology services. Many businesses hire an internal IT staffer –– but that can be risky. Most IT professionals are specialists in one or two areas, and most businesses don’t use technology in only one or two areas. That’s why we offer Managed IT services from SMB Suite. We have IT professionals to cover every specialization, ready and waiting to help your business grow.

How Our Solution Can Solve IT Issues

“Our business team works remotely for a significant portion of the time, and we have difficulty troubleshooting problems.”

 

Our Managed IT team are remote support experts. Whether your team is 100% or 10% on-site or in-office, we can help.

“Security is incredibly important to us as a company. We have to protect our customer data, and we’re worried that we have vulnerabilities we don’t know about.”

 

You probably do! You may need to consider our Cybersecurity offerings, but an effective, multi-discipline managed IT service can help protect your systems from threats impossible for a small in-house team to manage.

“We have in-house IT, but they can’t help us get our conference room systems sorted out.”

 

Be kind to your IT team –– it’s impossible to specialize in every area of IT, which is why we take a team-based approach. We can expand your team so those blind spots are covered at a fraction of the cost.

“We really like our in-house IT team. Are you saying that we should get rid of them and just outsource to SMB Suite?”

 

No. While that may be the answer for some situations based on cost, our Managed IT services work in a variety of situations, including coming alongside your existing IT team to provide additional, needed support without having to hire multiple additional employees.

Managed IT Services from SMB Suite

We offer a full range of Managed IT services for businesses of all sizes. If you need full IT service or additional support to work alongside your in-house IT team, SMB Suite can help. Below are just some of the services we offer –– if there’s an area where you need assistance that you don’t see below, please ask our sales team how we can support you in that area.

 

Networks & Connectivity

  • Internet Connectivity Consulting
  • Router and Switch Management
  • Firewall Management
  • Hardware Sourcing, Configuration & Implementation
  • Capacity Planning & Troubleshooting

 

Phone Systems

  • Systems Consulting & Evaluation
  • Hardware Sourcing, Configuration & Implementation
  • Migration Services from Existing PBX Platform
  • Systems Training
  • VOIP System Implementation

 

Devices

  • Software License Management
  • Workstation Optimization & Management
  • Anti-Virus & Cybersecurity Management
  • Unlimited Phone & Remote Support
  • 24/7 Remote Emergency Support
  • Hardware Sourcing, Configuration & Implementation

 

Security

  • Data Encryption
  • Intrusion Detection & Prevention
  • Security Information Event Management
  • Group Policy Design & Implementation

 

Backups & Disaster Recovery

  • On-Premise Managed Backup Services 
  • Cloud-based Managed Backup Services
  • Disaster Recovery Planning

Grow With SMB Suite

Want to learn more about Managed IT Services from SMB Suite? Contact our team below.

Steve’s been with SMB Suite since 1998 and has been involved with nearly every aspects of the Company’s business as a strategist, professional services executive, cloud solutions architect, and senior consultant. In his current role, Steve is responsible for SMB Suite’s revenue and oversees the execution of ERP, CRM and BI projects for customers across a broad range of industries. Steve combines his expertise in MS Dynamics GP, CRM and other Microsoft products with a strong foundation in accounting and business to identify gaps and streamline customers’ processes. Prior to co-founding SMB Suite, Steve was previously Corporate Controller for MEHLE Behr and, prior to that, Audit Senior for Ernst & Young. Steve holds a Bachelor of Business Administration degree from the University of Texas at Arlington.

Jeremy is responsible for SMB Suite’s technology vision, strategy and implementation and is the architect of the Company’s Dynamics Cloud Platform. Highly adept in every facet of managed services, ERP systems and e-commerce platforms, Jeremy’s expertise spans the implementation and support of business and financial software solutions, as well as the customization and integration of SMB Suite’s cloud ERP technology stack. He holds numerous Microsoft and industry-related certifications, and was primarily responsible for designing the Company’s progressive business services platform in the early days of the Cloud. Prior to SMB Suite, Jeremy served as the financial analyst, systems administrator, and information systems liaison for a $2 billion financial services corporation.

Monty is responsible for SMB Suite’s day-to-day operation and, most importantly, its customers. As a leader, motivator and mentor, Monty creates loyal high performance teams willing to “walk through walls” to accomplish their goals. Prior to SMB Suite, Monty served as President of The Bradshaw Group (TBG), a global distributor, manufacturer, and repair facility for digital printers. In this role, he was the Company’s ambassador to its most important domestic, European and Latin American customers and TBG achieved a best-in-class Net Promoter Score of 74 for its superb customer satisfaction. Prior to TBG, Monty served as the General Manager of Sam’s Clubs three highest grossing U.S. stores and was named Regional Operator of the Year in 1999. Monty holds a BBA in Marketing from Texas Tech University and is an active member of Business Navigators. He has been active in Vistage International, Executives in Action, the Dallas/Fort Worth Retail Executives Association, as well as, A.P.I.C.S., the leading professional association for supply chain and operations management. Monty also volunteers with Hunger Busters and ManeGait, a therapeutic horsemanship organization.

David is a proven financial and information technology professional with expertise in providing business accounting software and computing solutions. He began his career by starting and managing a successful independent consulting practice for several years. He then launched the local systems consulting unit of Ernst & Young’s Entrepreneurial Services Group, leading the office into the hi-tech consulting arena. After successfully developing the unit for Ernst & Young, David founded NextCorp (which became SMB Suite in 2013) to serve the business software needs of clients throughout the US. David has made SMB Suite one of the best cloud ERP providers in the industry. In addition to being a successful entrepreneur and leader, he is a software and technology specialist, holding certifications in various Microsoft and other technologies.

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