Learn why Brinks Home Security chose SMB Suite Financial to grow its business.
CASE STUDY: BRINKS HOME SECURITY
- The Issue: As the company was growing, the complexity of Brinks Home Security’s financial accounting system grew. Brinks Home Security needed a solution that would grow with their business into the future.
- Competitive Solutions: Evaluated Tribridge and other Dynamics GP Partners
- Why SMB Suite: SMB Suite’s customer service and the predictable monthly cloud subscription cost, which includes premier support and upgrades, eliminated the need to pay expensive annual maintenance.
- Brinks Home Security Solution: SMB Suite Financial
More About the Project:
Brinks Home Security is recognized as an industry leader in alarm monitoring and security services. As the nation’s second largest residential security provider, Brinks Home Security delivers award-winning alarm monitoring service to over 1 million homes and businesses 24 hours a day, 365 days a year.
The company’s Five Diamond Certified Alarm Response Center provides reliable and uninterrupted security monitoring for burglary, fire, carbon monoxide and medical emergencies.
As the nation’s largest and fastest growing home security alarm monitoring company, Brinks Home Security needed a financial accounting solution that would manage complex business issues associated with a fast growing business.
Their current system, Dynamics GP, which was managed in house, was not upgraded to handle their growth. SMB Suite’s cloud offering of Dynamics GP helped their business grow and scale with their business, as all updates to the software are included.
Brinks Home Security evaluated multiple solutions, but SMB Suite provided the most technologically advanced options for growing their business with the lowest cost of ownership.
Brinks Home Security’s expectations were exceeded during and after the implementation process. SMB Suite’s customer service and consulting team’s attention to detail allowed them to be live in weeks vs. months. The Business Desk’s response and troubleshooting techniques exceeded expectations.