Case Study: Brinks Home Security Migrates to Dynamics GP in the Cloud And Saves Loads of Money

Case Study: Brinks Home Security Migrates to Dynamics GP in the Cloud And Saves Loads of Money

Learn why Brinks Home Security chose SMB Suite Financial to grow its business.


  • The Issue: As the company was growing, the complexity of Brinks Home Security’s financial accounting system grew. Brinks Home Security needed a solution that would grow with their business into the future.
  • Competitive Solutions: Evaluated Tribridge and other Dynamics GP Partners
  • Why SMB Suite: SMB Suite’s customer service and the predictable monthly cloud subscription cost, which includes premier support and upgrades, eliminated the need to pay expensive annual maintenance.
  • Brinks Home Security Solution: SMB Suite Financial

More About the Project:

Brinks Home Security is recognized as an industry leader in alarm monitoring and security services. As the nation’s second largest residential security provider, Brinks Home Security delivers award-winning alarm monitoring service to over 1 million homes and businesses 24 hours a day, 365 days a year.

The company’s Five Diamond Certified Alarm Response Center provides reliable and uninterrupted security monitoring for burglary, fire, carbon monoxide and medical emergencies.

As the nation’s largest and fastest growing home security alarm monitoring company, Brinks Home Security needed a financial accounting solution that would manage complex business issues associated with a fast growing business.

Their current system, Dynamics GP, which was managed in house, was not upgraded to handle their growth. SMB Suite’s cloud offering of Dynamics GP helped their business grow and scale with their business, as all updates to the software are included.

Brinks Home Security evaluated multiple solutions, but SMB Suite provided the most technologically advanced options for growing their business with the lowest cost of ownership.

Brinks Home Security’s expectations were exceeded during and after the implementation process. SMB Suite’s customer service and consulting team’s attention to detail allowed them to be live in weeks vs. months. The Business Desk’s response and troubleshooting techniques exceeded expectations.


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Steve’s been with SMB Suite since 1998 and has been involved with nearly every aspects of the Company’s business as a strategist, professional services executive, cloud solutions architect, and senior consultant. In his current role, Steve is responsible for SMB Suite’s revenue and oversees the execution of ERP, CRM and BI projects for customers across a broad range of industries. Steve combines his expertise in MS Dynamics GP, CRM and other Microsoft products with a strong foundation in accounting and business to identify gaps and streamline customers’ processes. Prior to co-founding SMB Suite, Steve was previously Corporate Controller for MEHLE Behr and, prior to that, Audit Senior for Ernst & Young. Steve holds a Bachelor of Business Administration degree from the University of Texas at Arlington.

Jeremy is responsible for SMB Suite’s technology vision, strategy and implementation and is the architect of the Company’s Dynamics Cloud Platform. Highly adept in every facet of managed services, ERP systems and e-commerce platforms, Jeremy’s expertise spans the implementation and support of business and financial software solutions, as well as the customization and integration of SMB Suite’s cloud ERP technology stack. He holds numerous Microsoft and industry-related certifications, and was primarily responsible for designing the Company’s progressive business services platform in the early days of the Cloud. Prior to SMB Suite, Jeremy served as the financial analyst, systems administrator, and information systems liaison for a $2 billion financial services corporation.

Monty is responsible for SMB Suite’s day-to-day operation and, most importantly, its customers. As a leader, motivator and mentor, Monty creates loyal high performance teams willing to “walk through walls” to accomplish their goals. Prior to SMB Suite, Monty served as President of The Bradshaw Group (TBG), a global distributor, manufacturer, and repair facility for digital printers. In this role, he was the Company’s ambassador to its most important domestic, European and Latin American customers and TBG achieved a best-in-class Net Promoter Score of 74 for its superb customer satisfaction. Prior to TBG, Monty served as the General Manager of Sam’s Clubs three highest grossing U.S. stores and was named Regional Operator of the Year in 1999. Monty holds a BBA in Marketing from Texas Tech University and is an active member of Business Navigators. He has been active in Vistage International, Executives in Action, the Dallas/Fort Worth Retail Executives Association, as well as, A.P.I.C.S., the leading professional association for supply chain and operations management. Monty also volunteers with Hunger Busters and ManeGait, a therapeutic horsemanship organization.

David is a proven financial and information technology professional with expertise in providing business accounting software and computing solutions. He began his career by starting and managing a successful independent consulting practice for several years. He then launched the local systems consulting unit of Ernst & Young’s Entrepreneurial Services Group, leading the office into the hi-tech consulting arena. After successfully developing the unit for Ernst & Young, David founded NextCorp (which became SMB Suite in 2013) to serve the business software needs of clients throughout the US. David has made SMB Suite one of the best cloud ERP providers in the industry. In addition to being a successful entrepreneur and leader, he is a software and technology specialist, holding certifications in various Microsoft and other technologies.