Senior Consultant – Dynamics 365 Business Central

Job Description 

 

This Consultant role works as the Lead Consultant on client Dynamics 365 Business Central (BC) projects. This position will utilize best practices and methodologies to design, implement, and/or upgrade solutions for BC in the Microsoft Cloud and/or in the SMB Cloud. Consultants will also work with internal team to provide subject matter expertise and escalated support issues for existing customers. This role will also assist in continuing to evolve procedures and best practices. SMB Suite is a Dallas/Fort Worth based company. Consultant can work remotely, in office, or combination.

 

Responsibilities

 

  • Design, Test, Train, Implement, and Support customizations in Dynamics 365 BC for new and existing customers
  • Provide support to reconcile and fix Dynamics 365 BC data, as required
  • Identify software or service opportunities including training, modules, business process consulting, and development
  • Document and communicate issues, risks, and changes within SMB Suite CRM and project management software
  • Coordinate application updates, hotfixes, and upgrades with SMB Suite Technology and existing customers
  • Backup role for Application Support Desk and escalated support issues
  • Assist with creating and maintenance of internal and external product training curriculums and documentation

 

Other duties

 

  • Participate in periodic online training classes held for hosted clients
  • Assist SMB Suite Developers in testing and rollout of new customizations and products
  • Maintain a billing utilization rate as determined by SMB Suite management
  • Assist with the creation and maintenance of internal and external product training curriculums and documentation

 

Position Requirements

 

  • Bachelor’s Degree or higher preferred
  • 3+ years of experience working on design, configuration, and support of Dynamics 365 Business Central and/or Dynamics NAV.
  • Great communication and problem-solving skills
  • Highly self-motivated and directed, keen attention to detail
  • Ability to work in fast-paced environment running multiple tasks under tight deadlines
  • Exceptional customer service orientation
  • Extensive experience working in a team-oriented, collaborative environment

 

Company Description 

Small and midsize businesses have turned to SMB Suite for more than 25 years to implement a low cost financial accounting and ERP software platform. 

 

All of our solutions are fully integrated, allowing customers to start with our robust financial accounting solution, and then add on CRM functionality, Managed IT Services, CPQ and powerful business intelligence capabilities and pre-built reports.  Our easy to understand subscription model serves growing businesses by providing a holistic suite of supported solutions for a customized monthly fee so that your technology helps your business grow. 

 

At SMB Suite, we don’t think of ourselves as a software sales and implementation business. We’re a platform company dedicated to providing the best solutions for small and medium-sized businesses that want to leverage the right technologies to help them grow. By developing modular, turnkey solutions for our partners, we help them find efficiency and success, every time. 

 

Apply for this position:

If you think you’d be a good fit, please fill out the following form to apply for this job opening. You can alternately send your resume to careers@smbsuite.com. We look forward to meeting you!

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Steve’s been with SMB Suite since 1998 and has been involved with nearly every aspects of the Company’s business as a strategist, professional services executive, cloud solutions architect, and senior consultant. In his current role, Steve is responsible for SMB Suite’s revenue and oversees the execution of ERP, CRM and BI projects for customers across a broad range of industries. Steve combines his expertise in MS Dynamics GP, CRM and other Microsoft products with a strong foundation in accounting and business to identify gaps and streamline customers’ processes. Prior to co-founding SMB Suite, Steve was previously Corporate Controller for MEHLE Behr and, prior to that, Audit Senior for Ernst & Young. Steve holds a Bachelor of Business Administration degree from the University of Texas at Arlington.

Jeremy is responsible for SMB Suite’s technology vision, strategy and implementation and is the architect of the Company’s Dynamics Cloud Platform. Highly adept in every facet of managed services, ERP systems and e-commerce platforms, Jeremy’s expertise spans the implementation and support of business and financial software solutions, as well as the customization and integration of SMB Suite’s cloud ERP technology stack. He holds numerous Microsoft and industry-related certifications, and was primarily responsible for designing the Company’s progressive business services platform in the early days of the Cloud. Prior to SMB Suite, Jeremy served as the financial analyst, systems administrator, and information systems liaison for a $2 billion financial services corporation.

Monty is responsible for SMB Suite’s day-to-day operation and, most importantly, its customers. As a leader, motivator and mentor, Monty creates loyal high performance teams willing to “walk through walls” to accomplish their goals. Prior to SMB Suite, Monty served as President of The Bradshaw Group (TBG), a global distributor, manufacturer, and repair facility for digital printers. In this role, he was the Company’s ambassador to its most important domestic, European and Latin American customers and TBG achieved a best-in-class Net Promoter Score of 74 for its superb customer satisfaction. Prior to TBG, Monty served as the General Manager of Sam’s Clubs three highest grossing U.S. stores and was named Regional Operator of the Year in 1999. Monty holds a BBA in Marketing from Texas Tech University and is an active member of Business Navigators. He has been active in Vistage International, Executives in Action, the Dallas/Fort Worth Retail Executives Association, as well as, A.P.I.C.S., the leading professional association for supply chain and operations management. Monty also volunteers with Hunger Busters and ManeGait, a therapeutic horsemanship organization.

David is a proven financial and information technology professional with expertise in providing business accounting software and computing solutions. He began his career by starting and managing a successful independent consulting practice for several years. He then launched the local systems consulting unit of Ernst & Young’s Entrepreneurial Services Group, leading the office into the hi-tech consulting arena. After successfully developing the unit for Ernst & Young, David founded NextCorp (which became SMB Suite in 2013) to serve the business software needs of clients throughout the US. David has made SMB Suite one of the best cloud ERP providers in the industry. In addition to being a successful entrepreneur and leader, he is a software and technology specialist, holding certifications in various Microsoft and other technologies.

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