We decided to write the previous two blogs and the current to address concerns across the net on whether the cloud was a safe environment for your business’ accounting and reporting as well as customer management processes and data. Though reading this information seems a bit textbook, it’s important to spell out why we’ve invested our whole business model in the cloud–we believe in its safety and want to share Cloud ERP and CRM, as well as eCommerce affordability with our clients. The last three items on SMB Suite’s data center security list deal with everything from the physical environment, speed and capacity, to certifications. We consider each item as important as the last three and hope that the blogs on our data center have thoroughly explained why our cloud environment is state of the art.
Environmental
All facilities have a minimum of n+1 redundancy on the data center floor and electrical room. This level of redundancy means that every data center needs a minimum number of Heating Ventilation Air Conditioning (HVAC) units of “n” units. SMB Suite has an additional unit (n+1) to ensure constant temperature and humidity levels. The HVAC units are backed up on generator power. SMB Suite “down flow” HVAC systems ensure facilities operate between 68-72 degrees Fahrenheit and 45-55 percent relative humidity. Air filtration levels are maintained at 90-95%.
Network Infrastructure
SMB Suite’s network speed and capacity eliminate bandwidth traffic jams and roadblocks to assure high volume, instantaneous response for hosted applications. By using multiple Tier 1 telecom providers and direct Internet connections, we bypass transit networks and shorten the network path between our hosted infrastructure and your location. The result is lower latency, maximum speed and unsurpassed reliability. Network features include a fully redundant network architecture with no single points of failure, industry-leading network bandwidth capacity of 120+ gigabits/second, multiple layers of network security, centralized network monitoring in the Network Operations Center (NOC) and multiple concurrent, high-capacity Tier 1 bandwidth providers Bandwidth Providers utilized include AT&T, AboveNet, NTT, Savvis, Global Crossing, Level 3 and Time Warner Telecom.
SAS 70 Type II Certification
The SMB Suite Data Center located in Dallas has been certified by an independent auditor to be SAS 70 Type II compliant. By devoting substantial time and resources to a SAS 70 audit, The Planet assures you that our data center facilities meet the highest standards in guaranteeing the safety and security of your information technology.
Again, where do you go to discover more about SMB Suite’s world of ERP/CRM/eCommerce in the cloud? Visit our website. As the only Microsoft partner with a full Solution Subscription with no upfront fee, your business will save. Stop by the site, https://smbsuite.com, check out our Dynamics GP, CRM, and Ecommerce solutions. If you need more info, fill out a form, one of our solutions specialists will get back to you!