It’s critical for staff at all companies to prioritize their daily tasks to allow as much time as possible to focus on the core competency of the business. After all, this is why the company exists; administrative tasks are part of life, sure, but it’s not supposed to eat up the entire day.
This is not easy, of course, especially for small- and medium-sized businesses (SMBs) where employees often have so much on their list to sort through. Typically, these employees wear several hats, meaning many line items on their to-do lists are more about maintenance than productivity. They also spend significant time putting out “fires” (and in the SMB space, there are many) and dealing with “drive-by” disruptions (other people who interrupt the flow by asking questions and adding tasks to your list).